ABM is Hiring a Senior General Manager

Sr. General Manager is a highly visible position, and responsible for the direct oversight of Janitorial Cleaning General Managers, Operation Managers, supervisors, and front-line employees on three designated shifts. Employee is further responsible for ensuring that productivity levels and customer service requirements are being met and that supervisors and front-line employees are complying with all safety, quality, and compliance standards established by the Company, by our Clients, and by regulatory authorities.

Essential Duties

• Manage all lines of business under Janitorial Cleaning Contract Monitor and maintain staffing levels with the assistance of the local Human Resources Department.
• Accommodate increased / decreased client staffing requests.
• Foster deep and meaningful relationships with our client representatives.
• Visit our clients frequently to discuss outstanding issues, concerns, and opportunities.
• Inspire and motivate others to do well.
• Ensure we meet financial targets through effective scheduling and time management.
• Work closely with our human resources team to recruit and retain the most customer service driven workforce in the business.
• Deliver world class training programs that ensure your team members remain attentive to each passenger’s personal needs.
• Work closely with our Safety/Quality team to execute a vigorous metric-based safety, quality, and security program.
• Manage daily schedules.
• Maintain communication with Shift Managers/Supervisors to maintain optimum staffing levels.
• Effectively coach, counsel, and discipline employees.
• Work with Safety Quality Manager to ensure the safety and security of the operation.
• Set positive, professional example for workforce.
• Establish and maintain effective communication and working relationships with passengers, co-workers, shift coordinators, supervisors, managers, etc.
• Comply with all safety, security, compliance and quality standards and procedures established by the Company, Clients, and regulatory authorities.
• Perform other duties as assigned.
• *Job duties may be modified at any time.

• Bachelor’s degree in business management or related field, preferred.
• Will consider relative work experience.
• Must have 5+ Years of Managing Aviation Operations 5 years of customer focused experience.
• 5 years of proving experience in managerial role. 3 years of budgeting and expense control and scheduling.
• Proven ability to manage groups of 200+ Leadership personality, client facing.
• Ability to work flexible hours to monitor and manage various shifts.
• Strong decision -making capabilities.
• Ability to motivate and lead people, and hold employees accountable.
• Above-average communication, collaboration, and delegation skills.