Airport Area Chamber of Commerce

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ABM (NYSE: ABM) is a leading provider of facility solutions with revenues of approximately $6.4 billion and over 130,000 employees in 300+ offices deployed throughout the United States and various international locations. ABM’s comprehensive capabilities include electrical & lighting, energy solutions, facilities engineering, HVAC & mechanical, janitorial, landscape & turf, mission critical solutions and parking, provided through stand-alone or integrated solutions. Founded in 1909, ABM provides custom facility solutions in urban, suburban and rural areas to properties of all sizes — from schools and commercial buildings to hospitals, data centers, manufacturing plants and airports.
Job Title
Senior General Manager
High School or GED
Career Level
Job Type/ FLSA Status
Salaried Exempt
Travel Required
Shift Type
Job Description

Sr. General Manager is a highly visible position, and responsible for the direct oversight of Janitorial Cleaning General Managers, Operation Managers, supervisors, and front-line employees on three designated shifts. Employee is further responsible for ensuring that productivity levels and customer service requirements are being met and that supervisors and front-line employees are complying with all safety, quality, and compliance standards established by the Company, by our Clients, and by regulatory authorities.

Essential Duties

  • Manage all lines of business under Janitorial Cleaning Contract Monitor and maintain staffing levels with the assistance of the local Human Resources Department.
  • Accommodate increased / decreased client staffing requests.
  • Foster deep and meaningful relationships with our client representatives.
  • Visit our clients frequently to discuss outstanding issues, concerns, and opportunities.
  • Inspire and motivate others to do well.
  • Ensure we meet financial targets through effective scheduling and time management.
  • Work closely with our human resources team to recruit and retain the most customer service driven workforce in the business.
  • Deliver world class training programs that ensure your team members remain attentive to each passenger’s personal needs.
  • Work closely with our Safety/Quality team to execute a vigorous metric-based safety, quality, and security program.
  • Manage daily schedules.
  • Maintain communication with Shift Managers/Supervisors to maintain optimum staffing levels.
  • Effectively coach, counsel, and discipline employees.
  • Work with Safety Quality Manager to ensure the safety and security of the operation.
  • Set positive, professional example for workforce.
  • Establish and maintain effective communication and working relationships with passengers, co-workers, shift coordinators, supervisors, managers, etc.
  • Comply with all safety, security, compliance and quality standards and procedures established by the Company, Clients, and regulatory authorities.
  • Perform other duties as assigned.
  • *Job duties may be modified at any time.
Minimum Requirements
  • Bachelor’s degree in business management or related field, preferred.
  • Will consider relative work experience.
  • Must have 5+ Years of Managing Aviation Operations 5 years of customer focused experience.
  • 5 years of proving experience in managerial role. 3 years of budgeting and expense control and scheduling.
  • Proven ability to manage groups of 200+ Leadership personality, client facing.
  • Ability to work flexible hours to monitor and manage various shifts.
  • Strong decision -making capabilities.
  • Ability to motivate and lead people, and hold employees accountable.
  • Above-average communication, collaboration, and delegation skills.
Atlanta, GA 30337 US (Primary)
ABM is an EOE (M/F/Vet/Disability/Gender Identity/Sexual Orientation)
Application Link: